Terms & conditions

TERMS AND CONDITIONS  www.betflash.co.za

These terms and conditions set out the rules for using our website. We have also included the applicable terms and conditions of our affiliated partners where a service or promotion or competition is being made available on www.betflash.co.za. These terms and conditions may be a summarised version and the user agrees to visit the respective affiliate’s website for their full terms and conditions.

Disclaimer of warranties

OUR WEBSITE IS PROVIDED ON AN “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY DISCLAIMED. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THE SERVICES, PROMOTIONS AND COMPETITIONS ON OUR WEBSITE AS ADVERTISED BY OUR AFFILIATED PARTNERS. BETFLASH DOES NOT AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. NEITHER WE NOR OUR OFFICERS, DIRECTORS, EMPLOYEES, MANAGERS, AGENTS, DEALERS, SUPPLIERS, PARENTS, SUBSIDIARIES OR AFFILIATES WARRANT THAT THE INFORMATION, PRODUCTS, PROCESSES, AND/OR SERVICES AVAILABLE THROUGH OUR WEBSITE WILL BE UNINTERRUPTED, ALWAYS AVAILABLE, ACCURATE, COMPLETE, USEFUL, FUNCTIONAL OR ERROR FREE.

General

You agree to indemnify us against any claims, demands, actions liabilities, costs or damages arising out of your use of the services, competitions or promotions offerred on our website. You furthermore agree to pay Betflash (Pty) Ltd reasonable legal fees and experts’ costs arising out from any actions or claims hereunder.

AFFILIATE AND PARTNER TERMS AND CONDITIONS

COMPETITIONS AND PROMOTIONS

Partner competitions will include specific terms and conditions. Please refer to the competition details for specific terms and conditions

BETFLASH (PTY) LTD USSD

These terms and conditions (“Terms and Conditions”) set out the rules from when you dial *120*869# and details any restrictions or conditions that will be imposed on you.  It is very important for you to understand and you agree to be bound by these rules before using Betflash (Pty) Ltd USSD Service.

1.     The Agreement

By using Betflash (Pty) Ltd’s USSD service, you agree to be bound by this agreement. If you do not agree to the terms and conditions of the agreement, you must refrain from using the USSD service.

2.     Services Provided

2.1.  The user is responsible for providing his/her mobile device and/or all other equipment required to access and use the USSD service.

2.2.  All the services are provided on an ‘as is’ basis.

2.3 Betflash (Pty) Ltd do not warrant the USSD service is fault free or that it is fit for any particular purpose.

2.4 Betflash (Pty) Ltd do not warrant the USSD system is secure and the user will assume all risk and responsibility for use of the USSD service.

2.4.  The USSD service may be interrupted, limited or affected due to maintenance, transmission, equipment failures or due to emergencies.

2.5.  Betflash (Pty) Ltd is not responsible for any losses because of interruptions or performance issues with the USSD service.

2.6.  If Betflash (Pty) Ltd suspects misuse or abuse of the USSD service, it reserves the right to immediately and without notice suspend access to the USSD service

3.     Use of the USSD Service

3.1.  The user accepts that their usage of the USSD service is for their personal use only and that he/she shall not be entitled to transfer his/her entitlement to use the USSD service to any other person(s) or allow any other person to make use of the USSD service on his/her behalf through the transfer of his/her SIM card/phone number.

3.2.  The user agrees not to modify the USSD service for any purpose whatsoever

3.3.  The USSD service is made available provided:

3.3.1.     The user has provided the requested FICA information;

3.3.2.     Is over the age of 18

3.3.3.     Is using the service on their own SIM card/phone number

3.3.4.     Is not listed on the register of excluded persons referred to in Section 14 of the National Gambling Act, 2004

4.     Payment of Winning bets on the USSD service

4.1.  BetFlash (Pty) Ltd shall pay the user in respect of winnings in consequence of bets placed within 3 days of the final game/event being resulted.

4.2.  In the event that funds are incorrectly paid to the user, the user shall be obliged to notify Betflash (Pty) Ltd of the aforesaid error without delay. 

4.3.  Winnings shall be paid into a FNB wallet account and the user is able to withdraw such winnings from any FNB ATM in South Africa. The user is not required to have a FNB bank account. Betflash will send the user a PIN Code which the user then enters into any FNB ATM and is able to withdraw their winnings

4.4.  In the event of winnings exceeding R5,000 (five thousand Rand), Betflash (Pty) Ltd shall request your banking details and an EFT (Electronic Funds Transfer) will be processed.

4.5.  Betflash (Pty) Ltd reserves the right to add further payment mechanisms that will provide the user with more options for withdrawal of their winnings.

4.6.  Betlfash (Pty) Ltd reserves the right to request full FICA documents prior to the payment of any winnings.

5.     Collection of winning bets

If any winning bet payable by Betflash (Pty) Ltd is not collected within a period of 90 days from the date on which the event or contingency on which such bet was placed, took place, such bet shall be payable at the discretion of Betflash (Pty) Ltd, provided that any tax payable in respect of such a bet has been paid.

6.     Contingencies on which betting is offered on the USSD service

6.1.  BetFlash (Pty) Ltd will, in its sole discretion, determine the markets, events or contingencies on which betting will be offered.

6.2.  Betflash (Pty) Ltd may from time to time determine a minimum or maximum amount that may be staked as a bet in respect of any market, whether in general or in any given case. It is the Customer’s responsibility to enquire before placing a bet on a market whether there is a maximum or minimum bet applicable to that market and, if so, what the amount is.

6.3.  Betflash (Pty) Ltd may determine minimum or maximum amounts that a Customer may win or lose in respect of a bet (referred to as “limits”, “stop wins” or “stop losses”), whether in general or in any given case. It is the Customer’s responsibility to enquire about applicable limits, stop wins or stop losses and the extent thereof before placing a bet on a market.

Maximum Winnings/Payouts

Lucky 6                       R100,000

Lucky 13                     R250,000

Lucky Numbers           R250,000

Any bet or bets placed by a user in respect of which the potential payout exceeds the payout limits specified in these Terms (and accepted by Betflash (Pty) Ltd ) will be paid out subject to the payout limits prescribed above

6.4.  The USSD service provides a single opportunity to play and enables the user to place a single bet on the selected events we offer.

7. USSD Service Charges

The USSD service is used in accordance with network charges below. These services charges are subject to change as per the applicable network provider

Network

Minutes/Seconds

Vodacom

60c per minute

MTN

20c per 20 seconds

Cell C

20c per 20 seconds

Telkom Mobile (8ta)

20c per 20 seconds

Network Session Timeouts

The total amount of time allowed on a single USSD session.

Network

Minutes

Vodacom

3

MTN

4

Cell C

2

Telkom Mobile (8ta)

3

Handset Timeouts

Response received from handset to network.

Network

Seconds

Vodacom

60

MTN

60

Cell C

60

Telkom Mobile (8ta)

40

Application Timeouts

Response received from application to network.

Network

Seconds

All

10

8.     Security

8.1.  The user is responsible for all activity on the USSD service that occurs on his/her SIM card/cellphone number

8.2.  The user is encouraged to keep voucher pins and tickets in a safe and secure place if not using it immediately. Betflash (Pty) Ltd is unable to redeem or issue a refund for any lost or stolen vouchers.

9.     Disclaimer of warranties

THE USSD SERVICE IS PROVIDED ON AN “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY DISCLAIMED. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THE USSD SERVICE. BETFLASH DOES NOT AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. NEITHER WE NOR OUR OFFICERS, DIRECTORS, EMPLOYEES, MANAGERS, AGENTS, DEALERS, SUPPLIERS, PARENTS, SUBSIDIARIES OR AFFILIATES WARRANT THAT THE INFORMATION, PRODUCTS, PROCESSES, AND/OR SERVICES AVAILABLE THROUGH THE USSD SERVICE WILL BE UNINTERRUPTED, ALWAYS AVAILABLE, ACCURATE, COMPLETE, USEFUL, FUNCTIONAL OR ERROR FREE.

10.     Termination of alteration

10.1.  Betflash (Pty) Ltd has the right to terminate the USSD service at any time without notice or cause

10.2.  Betflash (Pty) Ltd has the right to change the terms and conditions of the USSD service at any time without notice or cause.

11.  Limitation of Liability

EVEN IF BETFLASH (PTY) LTD HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, BETFLASH WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING FROM USE OF THE  USSD SERVICE, INCLUDING WITHOUT LIMITATION: PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSS OF PRIVACY OR SECURITY DAMAGES; PERSONAL INJURY OR PROPERTY DAMAGES; OR ANY DAMAGES WHATSOEVER RESULTING FROM INTERRUPTION OR FAILURE OF SERVICE, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA, LOSS DUE TO UNAUTHORIZED ACCESS OR DUE TO VIRUSES OR OTHER HARMFUL COMPONENTS, COST OF REPLACEMENT PRODUCTS AND SERVICES, THE INABILITY TO USE THE SERVICE, THE CONTENT OF ANY DATA TRANSMISSION, COMMUNICATION OR MESSAGE TRANSMITTED TO OR RECEIVED BY YOUR DEVICE, ACCESS TO THE WORLD WIDE WEB, THE INTERCEPTION OR LOSS OF ANY DATA OR TRANSMISSION, OR LOSSES RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR MESSAGES OR DATA RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE USSD SERVICE.

12.  General

The user is responsible for any USSD service usage of his/her account. If you become aware of any unauthorized or fraudulent usage of the USSD service via your account, notify Betflash (Pty) Ltd immediately by emailing support@betflash.co.za

You may not transfer or try to transfer any of your rights and responsibilities under this agreement without our consent.

You agree to indemnify us against any claims, demands, actions liabilities, costs or damages arising out of your use of the Service including any material that you access or make available using the USSD service, or violation of the agreement, including but not limited to use of the USSD service by you (or permitted by you) involving offensive or illegal material or activities that constitute copyright infringement. You furthermore agree to pay Betflash (Pty) Ltd reasonable legal fees and experts’ costs arising out from any actions or claims hereunder.